Mila Castillo

Review of United States Department of St...

I have called to find out about the problems in th...

I have called to find out about the problems in the embassy these days because I have the appointment on Friday. Because an acquaintance has read in a newspaper that there is a serious problem. I have not been able to ask the embassy anything because I have only been able to hear telemarketers who give web addresses, emails and a telephone number to which they do not give you the option to speak.

Do I have to go to Madrid for my scheduled appointment on Friday without knowing if there are problems getting the visa?

Do I have to waste my valuable time and money to go to Madrid and have them speak to me in person and find out if the computer error affects me?

Can't you inform me by phone? Or even by email if there is a problem that affects me?

Honestly, this doesn't look like a decent deal.