R.J Totten

Review of Twelve Hotels

Very unpleasent experience. The manager Tamera did...

Very unpleasent experience. The manager Tamera did not have a clue to what room I reserved so she put me in a room on the 16th floor. Not to mention I have two small kids one that is four, & the other eighteen month. Next issue the sliding glass did not lock. Could not sleep well due to not sure if kids was going to open the sliding door. Promised a king size bed.....bed given queen size. Twelve Centennial Park, work on hiring better staff, I know it's hard looking for good help. If you expect people to pay the rates you have we the people expect quality service.