Absolute worst hospital ever!!! My diabetic mother...

Absolute worst hospital ever!!! My diabetic mother who also suffers from Bells Palsy was sent there from Patient First due to an abcess in her mouth. They had her wait 11 hours before being and told her she isn t dying so when isn t priority. She asked for applesauce due to low sugar and they told her they had nothing but ice water to offer her. How do you allow a diabetic to sit without food for 11 hours and continue to tell them they are not a priority because they are not dyin!!! She could die sitting there!!! Medical malpractice!!!