R

Our salesman, Lee Shaw was great! I purchased the...

Our salesman, Lee Shaw was great! I purchased the car from him by phone and placed a $500 deposit online. Upon arrival the car was clean, however, there was a small door ding on the driver's side, and a couple of nicks on the rear bumper that should have been touched up/fixed prior to sale for the price paid. The cigarette smoke smell was covered up very well and non-existent on the test drive. However, on the 3 hour drive home, the strong cigarette smoke smell appeared and is now noticeable at all times. I have not had time to take the car to a detail shop for an ozone treatment yet. The car had 15000 miles, and only a limited number were available within 300 miles, so I did not have a lot of choices. The finance guy was cool, but a little pushy. I already had financing arranged and wanted to sign and go, but I had to waste time listening to an unnecessary sales pitch. This dealership has won several President's Awards from Honda. However, this was not what I would call a "President's Award" transaction. They were busy, but you cannot overlook the small stuff.

Comments:

No comments