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Azrul Hizam

3 years ago

The staff try hard but I get the feeling the owner...

The staff try hard but I get the feeling the owners do not give them the tools, hotel is in need of refurbishment and the management need to take more of an active role. Before this visit I never doubted Anantara's quality, but after this I will be more wary. Anatara really should take a look at this property because in my opinion it damages the brand.

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