Billy Cundiff

Review of Icon Health and Fitness

Nordictrack s22i bike was dead on arrival. was tol...

Nordictrack s22i bike was dead on arrival. was told the console wasn't loading the operating system after spending an hour on chat. sending me a new console at no charge which is the right thing to do but 5-7 days to receive it. Unable to use the bike until I change this part out myself. forced to pay for "white glove" delivery and now I have to spend my own time replacing one of the most important components. 2 stars because they didn't give too much of a hassle on replacing the part but deducting 3 stars because its a brand new machine. do they not have QC?