J

Jonathan Miller

3 years ago

We are scheduled to check in on Sunday, March 15. ...

We are scheduled to check in on Sunday, March 15. Unfortunately, right after the country declared a National State of Emergency during a worldwide health pandemic. We obviously made the reservation months in advance. Local ski resorts announced closings and I was amazed that the property mgmt group was completely unwilling to work with ya during a world health crisis. They offered a credit for future stay within one year. Everyone in the hospitality business is allowing for full cancellations with refunds and no penalties. Will return to Summit County but won t be using any properties managed by this group. It s all about the money!!!!! I choose to do business with people that do what is right !

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