Review of L Hotels and resorts Seminyak

3 years ago

OK, where do I begin...

OK, where do I begin...
The hotel was advertised with a pool, where in reality the pool was actually 3 blocks away, and we had to wait for 45 minutes TWICE for the shuttle service to pick us up. It is also advertised with a rooftop bar where in fact the only thing on the rooftop is a patio with some chairs on it and no bar in sight.
We payed an extra $70 more than our friends for a "suite" which was in fact the exact same room that they had one floor below us, the only difference was that ours had "city views", which was just a window that looked directly onto a construction site.
We ordered room service and paid $6 AUD for 8 potato wedges, and we had also ordered chicken strips which we called about twice and never arrived.
Every morning our room would be serviced and cleaned and every day we would have to call up and ask for towels as none had been replaced.
Our toilet sink had an incredibly strong sewerage smell coming out of it and it stunk out the entire room on multiple occasions.
Our shower broke 2 days into our stay.
The only positive about this hotel was the air conditioning in our room which was cold, but for the price we paid for a 4 night stay ($500 AUD), we would have been better to stay at the hostel across the road. DO NOT STAY HERE!!!!