Alexia Crawford

Review of Carrollton Crossing Apartments

READ ALL OF THIS BEFORE SIGNING YOUR LEASE!

READ ALL OF THIS BEFORE SIGNING YOUR LEASE!

Let me just start off by saying that the management has to be the WORST all around. I moved into my apartment in the fall and things were going okay. Maintenance was probably the best thing they have. On February 7/8th, the people above my apartment complex had a party and long story short the floor caved in which means we have a hole in our living room ceiling. No one was in the apartment that night but I did get back in the next morning and had no idea what had happened. The first mistake they did was not email NEITHER of my roommates to tell us what had happened reguarding the ceiling. I had to call them to see what was going on and then 5 minutes after the call they sent an email which was useless because had already gotten information. The next week on February 12th, all of my roommates had gotten a call around 10am to move our necessities out of the apartment for a temporary move while they fix the ceiling. They only gave us the rest of the day (until they close at 6pm) to move out before they cut our access to the apartment. (mind you that we all are full time college students and work) I was cool with the temporary move because of safety hazards. On February 19, we all had gotten an email that said the contractors were prepared to start on Thursday (2 days later) with a tentative (she said she would let us know if anything changes) finish date/move back in date of March 5th. That was also cool with me until I had to go back into the old apartment a couple days after the start date (we could go back in, just had to be escorted) and seen that NOTHING had been done & WE WERE NOT, YET AGAIN, CONTACTED! Apparently, everyone that should have been contacted were not contacted to fix the apartment and CC lied about the contractors starting on that day. We ve always had to contact them to hear things or get information, which is very unprofessional. Here I am today, March 9th, still out of my original apartment and no progess has been started to fix it. I have been out of my apartment way too long for them to not have any progress started on the ceiling. The only thing good about the inconvenience was that they lowered our rent from $470 to $270 for the month of March but that was only because we said something about the rent, otherwise it would have not been mentioned. The management has POOR communication and let me not forget to mention that there are ROACHES IN EVERY STAIRWAY EVERYTIME YOU WALK OUTSIDE YOUR DOOR! I definitely won t be renewing my lease here & cant wait to get out of my leasing contract.