Hamida Mahamed

Review of Sears Imported Autos, Inc.

I bought my car from Sears and have stopped gettin...

I bought my car from Sears and have stopped getting service there for a while due to the constant issues of having to pay so much money for simple things and then having to come back because of ill repairs . Most recently brought my car back due to slight shaking after paying so much for a diagnostic and then being told it was one thing only to find out it was another issue and then $1300 later they gave me my car which is now shaking even worse and is completely unaligned. I called the service provider and advised that tools were also left hanging from under my car which made me think that there s no way my car was fixed at all. I would recommend anyone to else where especially people of color because something about the condescending tone I which they belittle my concerns makes me feel I m being discredited by them. Also not to mention I wanted to trade my car and while speaking to someone in sales I advised my trade is in service and to get a quote only to never hear from the sales department either . They are very unprofessional when dealing with customers of color. I m now trading my. car at Feldmann.
Hopefully I can attach the pictures soon.