At the tail end of a large, extended-family dinner...

At the tail end of a large, extended-family dinner, we were aghast to discover that both of the downstairs toilets were backing up and flooding the entire downstairs area. As we struggled to clean up, my brother-in-law told us to call Rooter Plus, "Not the cheapest, but reasonable and very responsive. They'll be out by the morning." We were doubtful, but indeed, we called at about 11:00 PM, a tech was promised at 8:00 AM, Rooter Plus called us at 7:30 AM and Mitch arrived at 8, as expected. Mitch shot straight with us, showing us what he'd found, giving us options. He cut out the root-ball at the edge of our yard that was causing the problem and got us functional within two hours. He pointed out where our bathrooms were damaged by the flooding and recommended a restoration specialist with a good track record dealing with insurance companies. Rooter Plus' responsiveness and Mitch's honesty and integrity turned what could have been a serious disaster into an irritating inconvenience. We're grateful and recommend both the company and it's tech very highly.