Tara

Review of Kaiser Permanente LAMC

Not happy with the appointments and changing my PC...

Not happy with the appointments and changing my PCP.

I am a Kaiser member in OC and my PCP was always Dr. Roya Hormozdyaran. In January 2016 I had to move to LA for my school and couldn t come to OC to see her anymore. Therefore I called Kaiser and asked them to temporarily transferring me to east LA medical hospital. They did. I was so sick and they suggested a PCP to me, Dr. Park. The only word I have for him is he needs to go back to Med School and review his courses! Seems like he just graduated from school and started working there! He was not knowledgable at all and I, as patient, had to suggest/guess the medication that was needed for my condition! He had no idea of what the treatment would be and what medications are good for me! The only expression from him was: yeah we can try this! We can try that! Obviously I am not a guinea pig to test different medications on! I feel so sorry for him and for Kaiser! Haven t seen any unknowledgeable Dr before and this is the worst experience I have ever had with Kaiser! Didn t go to visit him anymore and it was first and last visit ever with Dr Park!

After a year I moved back to OC and I wanted to transfer back my membership from LA to OC. They did and I was able to visit my PCP Dr. Roya! She is very sweet and knowledgable and I do recommend her to everyone! ( I know she is not accepting new patients anymore :(. Anyway, after almost couple of months had passed from my last visit with her, I wanted to make an appointment with her in September. I was told that I am not her patient anymore and my PCP is Dr Park in LA! Omg! I explained the whole story again to the representative she said she could do nothing for me because Dr Roya s plan is now full and is she is not accepting new patients and I had to choose another PCP in Irvine!

I dont know what s happening in Kaiser! Maybe there is a problem in their system I dont know! My PCP is Dr Roya and I want to visit her again! Really disappointed with Kaiser!