Henry Lee

Review of Plusnet

Rubbish and a disgrace.

Rubbish and a disgrace.
Ordered the internet service 10th June, now being told activation won t happen until 4th July: it would take no less than 24 days : seriously? what a joke.

Been talking to 5 different customer service advisors and misled/lied to more than a few times about the status of the service, showing Plusnet is no better than any other rubbish internet providers if not worse. They have master the art of apologizing by not apologizing, if you know what I mean. No one in this rubbish company seem to take accountability of customer service or relation. They need to replace the VP/Director of customer service because it is ineffective, indifferent, and incompetent. A complete disaster. Don t make the same mistake I made. Run away this internet provider like running away from a plague.
Disgraceful.