William Hampton

Review of Mark Miller Toyota

Service was prompt, knowledgeable, helpful and fri...

Service was prompt, knowledgeable, helpful and friendly. Shuttle was provided though it took almost an hour to arrive, and I nearly missed it by sitting in the provided cafe/lounge while I waited. I paid $160 for what turned out to be the replacement of a $20 part which isn t unreasonable, except that I wish this service department rolled diagnostic fees into labor costs, like so many of their competitors. My representative (Chris) did at least offer a $25 discount off the total bill when I inquired about it.

Overall, the service department s good work, friendliness, and professionalism made my visit worthwhile.