Tico is in my neighborhood, and I decided to order...

Tico is in my neighborhood, and I decided to order take out to support local businesses during covid. Unfortunately, my order came with a missing item. Although delicious, my meal was incomplete. I shared the feedback and received a call the next day. I was shocked and slightly overwhelmed. I believe his name was David, who noticed my feedback and wanting to make it right. The sentiment and openness to provide great customer service is AWESOME and I received a complimentary meal. Thank you Tico! I ll be back :)