Shame. A beautiful destination with v bad customer...

Shame. A beautiful destination with v bad customer service and operation!
- the rooms are nice but very hot with a v old split unit!
- the pools lights do not work at night and must be operated manually
- horrible and slow customer service - you need to wait 40min to get a buggy to drop you anywhere!!!!
- the TV keeps pausing!

Shame on you Ritz-Carlton.