I went to purchase a Toyota Tacoma and trade-in my...

I went to purchase a Toyota Tacoma and trade-in my Chevy Tahoe using AutoTrader's Dealer Guarantee deal (I highly recommend using this service, as the dealer will cut you a check on the spot for the price given on AutoTrader).
I would have to guess that the employees of Sunnyvale Toyota are well compensated for the excellent work they do, as their attitudes and professionalism is obvious.
Lisa Burton was my favorite Sales Rep, she was always cheerful, friendly, quick-witted, respondent, and technically-savvy. She was always sure to get back to me when I called (even on her day off).
Yama Popal, a director for the Used Lot, was quite calm, friendly, knowledgeable, and professional, even amid the din of construction.
Ric Dickerson was the financial rep who helped me with financing the Tacoma. His prompt service and superb comprehension of finance made the paperwork a walk-in-the-park.
I used to own a Scion xB. In the last 7 years, I've worked with Capitol Toyota, Piercy Toyota, StevensCreek Toyota, Magnussen (Palo Alto) Toyota, and Gilroy Toyota. Sunnyvale Toyota outshines them all.
Also, if you need work done on a Used Toyota, be sure to ask for Don Rebson at the Used Lot. He's been in the business for 35 years and in my opinion knows used cars like no one else.