Always, I mean always messing up on not only my or...

Always, I mean always messing up on not only my order but my wifes as well. Some people say the first time you never forget, with this place I never will. They messed up on only 2 chicken quesadilla melts, and the manager refused to replace them for some without chipotle sauce. I explained how my allergies dont agree with it and its embarrassing but life urgent. I bought 2 more for another 3 dollars. She said with receipt or not, refunds aren't permitted. Never forgot