The customer service I received from Josh, the Dir...

The customer service I received from Josh, the Director of Network Operations, was second to none. He actually took the time to walk me through the use of their new Jade Wifi app. I cannot say that I ever received this type of customer service with AT&T, Time-Warner, Verizon, Spectrum, or Frontier. The installation process was a breeze and the communication was excellent. The download/upload speeds are exactly as promised unlike many other ISPs. The three of us are able to work remotely by each of us video conferencing all at the same time. I only wish they were my internet service provider at my house.