Found the knobs and lock that completed my project...

Found the knobs and lock that completed my project for a great price at MyKnobs.com, and placed an order. I was very excited when my package arrived less than a week later, but my excitement faded to confusion and disappointment when I opened my box and found only half my order.
Only fulfilled half of my online order. When I called about this, the agent said she would call the supplier and call me back (never happened.) After another two weeks I inquired through email about the order and got no response. After waiting another week I reached out through chat and cancelled the rest of the order.
3 stars because they are easy to find what you are looking for and order, but only 3 because they do not follow through. I waited a month with no response or effort by them to complete their business.
Use chat feature through their HelpDesk site for order assistance.