Ezechel B

Review of Broadway Ford

Broadway Ford Service Review

Broadway Ford Service Review
So I bring an 99 F250 to the dealer because it wouldn't start. After having the truck there for a day they call me in to go over all that's wrong with it. I had just put in new batteries but apparently they were bad, my brakes were "non-existent", bulbs would be "$24" to change and yada yada. I chose to have them diagnose the brakes because brakes, change the bulbs and fix the problem with starter. They give me a call to tell me its done, I just need to come in and pay. When I get there they tell me the batteries are actually great, brakes are actually fine, they just needed to be bled. The bulbs went from a charge of $24 to $200 and when I asked about that I was told 160 is for labor and since it was already done I have to pay it. The one problem I came in for - the truck not starting - was addressed and so I payed the bill. They then tell me to "GO OUT AND LOOK IN THE LOT TO FIND YOUR TRUCK", like OK... yeah let me pay a grand to have you work on it and then go out and find it. A week later I go to use the truck and its leaked a gallon of oil.The truck didn't leak before. So I come back, ask them if they had noticed that before or during doing any work in the area it's leaking. They tell me no, it's not their fault, but they'd gladly fix it for a premium; which at this point I wouldn't trust their estimates.
Would not recommend.