Dona

Review of Toyota of Lake City

Here's my car ownership history: owned two Toyota ...

Here's my car ownership history: owned two Toyota sedans for a total of 35 years. Bought each very slightly used with low mileage from private owners. I finally got my first new car in December 2017, a 2018 RAV4, to replace my 2002 Corolla. My hairdresser told me she has clients who are repeat customers of this dealership - and they're people who wouldn't patronize any business that wasn't a good one. Based on that reliable recommendation I started my car search at this dealership. I didn't know what to expect from the experience of buying a new car from a dealer. I'm glad for the tip to go up to Lake City: this place gets high marks from me. I was treated respectfully and fairly, and never felt pushed around. Kudos especially to Maya Goldstein (salesperson), Karim (finance guy), and Tony (paperwork finance guy). Maya efficiently followed up post-sale to take care of some details. All of these folks made my first new car purchase a real pleasure. Oh, and on top of all that, they get extra points for being super friendly to my dog.

May 2020 addendum: I'm nearing the end of my RAV4's lease, and want to understand my options for purchasing this car. I called Toyota of Lake City Way for information and spoke with Chase Gardner. Chase was incredibly helpful as far as outlining the decision-making process and running numbers for me. He was also patient and super nice. Another great experience with this dealership.