Joy Capper

Review of LifeCenter Plus

Lifecenter practices unethical policies.

Lifecenter practices unethical policies.
When they sign people up, they go over a lot of material and have you sign a contract and give you lots of papers, telling you that when you want to cancel you have to physically go in and fill out a cancellation form.
Even though I signed a six month contract, they continued charging me for two months because I did not recall anything about the cancellation form.
Which most people don t, based on the spiel that Sarah in Membership gave me. She flat out told me that most people don t remember that, and it was clear from her tone of voice that she is used to giving the same speech on a regular basis, that there is a clause, number 24, and we make everyone initial it but there s a lot going on during signing so most people don t remember it .
So Lifecenter KNOWS people won t remember this part of signing up, but continues to do it in order to rip people off. They refuse to reimburse the months they charged beyond my contract, (and we were out of town for one entire month we were charged for).
Sarah says they do it because they don t know if people will want to stop their membership. Well, if I sign up for only a six month membership, that s a clear indication I only want six months. And if I want to keep going, THEN I will re-sign.
This is such a total scam! I cannot believe a local business is so unethical.
I will never go there again and I would warn everyone against getting a membership there.