Elena Howie

Review of near Cincinnati airport in nor...

If there were no stars, that is what I would give ...

If there were no stars, that is what I would give this airport. I was about to miss my flight BECAUSE of another staff member that couldn t figure out the system, and was being rude as well. one of the security guards told me which line to go to for security. I waited 15 minutes and told me I couldn t go through. I told her that the lady up front let me through and that I was going to miss my flight. she replied haha does that look like my problem? get out of the line sweetheart. I started crying and people were angry and asking the lady why she would say such a thing, and she replied who are you? I will never be flying in this airport let alone delta again. worst staff and customer service experience i have ever had in an airport. no human being should be treated like this in ANY form of business or social setting. very dissapointing