Brought my 11 year old daughter here. She was Covi...

Brought my 11 year old daughter here. She was Covid positive, chest Xrays showed she had pneumonia, rapid heart rate, blood showed we needed to be on blood thinners (given as a shot) her oxygen levels were low, so she also needed to be on oxygen.

We ended up having to stay for 4 nights. My daughter's first IV, first time in a hospital since birth, and was very anxious about everything happening.
The pediatric nurses were mostly great.
There was one that was not so great (she would do better with adults, was not good at comforting scared children).

But one nurse we had made a HUGE difference in the amount of fear my daughter had, Kelsey. She was absolutely phenomenal. She was caring, supportive, went way above and beyond, staying late One night when we had a doctor issue. She even apologized when it was something completely out of her control. Kelsey would explain everything, spoke calm and clear, and just overall personable. My daughter actually was asking for her, hoping Kelsey was the nurse coming back in the morning.
We were unable to nominate her for a "Daisy" award, but I hope this review will be enough. We appreciate her so much!