J

John Baylis

4 years ago

Terrible customer service - very little knowledge ...

Terrible customer service - very little knowledge about actual products (technical product knowledge and the financial products they have; almost mis-sold me finance based on the sales representative misunderstanding a basic question), and left waiting for service for a long time. Spent 40 minutes in store to collect something I had already reserved. Ended up going to John Lewis instead in Centre:MK: took me minutes to complete a transaction without a reservation.

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