Booked 2 Connecting Room on 21st August. Very long...

Booked 2 Connecting Room on 21st August. Very long check-in process. We came from 1 o'clock. Got a room at 4. The other got a room at 5 o'clock. We were given the lowest room on the 6th floor. Our view was not a hotel. The bathroom curtain was broken and could not open completely. The lift is limited to a maximum of 4 people. Because we stay on the 6th floor of the lowest floor, the elevator is always full. For breakfast it is limited to 45 minutes. dr 8:00 - 8:45 am But we wait for the elevator 30 minutes, the breakfast menu does not vary. the menu is very little, right "does not reflect a 5 star hotel. just sat down to eat, was thrown out. because the time was 8:45. I really regret staying there.