The manager at the front desk named Nick went abov...

The manager at the front desk named Nick went above and beyond the call of duty as well as the front desk clerk named Ally(I believe that is her name). We came from Florida to escape Hurricane Dorian, there was an issue with my credit card and they both stepped up and accommodated my family and assured us that all would work out...and it did, one call to my bank and issue resolved in minutes. Nick and the ENTIRE staff made us feel welcome and safe considering what we were facing with the storm back home. We will ALWAYS stay at the Omni, as far as we are concerned, there is no other hotel for us. Thank you to everyone at the Omni!