Blake Parker

Review of Sonny's BBQ

We ordered through Bite Squad and they got the ord...

We ordered through Bite Squad and they got the order so, so wrong. We ordered two meals which came with two sides per meal.

One meal was the Sonny's Sampler, which comes with brisket, pulled pork, chicken, and ribs, with two sides and garlic bread. We ordered mac and cheese and baked bean for the sides. We got mac and cheese and broccoli. Where did the broccoli come from? And there was practically no brisket. I thought it was more pulled pork or end pieces of the ribs with how small the pieces were. For $16.99.

The second meal was Ribs and Smoked wings with coleslaw and fries. We got neither side, 3 wings, and 4 ribs. For $14.99.

We understand that it's not Bite Squad's fault that the RESTAURANT got the order wrong. They are merely the delivery service that must deliver what the kitchen gives them. When we called Sonny's back to complain and get our order rectified, the manager blamed the whole ordeal on Bite Squad and said we had to go through them. The manager was rude the entire call and nothing was done to fix the situation beyond a meager $10 in-store credit.