Alex Rodriguez

Review of Optimum RV

We were on our way to getting the camper of our dr...

We were on our way to getting the camper of our dreams. Working with the sales manager, we thought everything was ok. Even though the first day we could talk to someone and the second, they only responded to us via texts and emails. We ended up getting full financing on the camper. Were scheduled to come in to do paperwork, after everything, only to find out they sold it right out from under us and never had the decency to tell us or the sales person we finally were able to work with. Very unprofessional , we wound up buying from a different dealer. Thier response was that they were a high volume rv dealer. This coming from the sales manager. I guess the customer is the last one they care about as long as they are selling. We witnessed this first hand. Do yourself a favor and go to a place that puts the customer first.