bemmer pedro

Review of Sterling McCall Acura

DONT TRUST THIS DEALERSHIP !!!!! Its a shame to kn...

DONT TRUST THIS DEALERSHIP !!!!! Its a shame to know that Stealing Mcall Acura's customer service SUCKS !!. I bought a used Mini Cooper on a Saturday and took it back on a Monday because it was falling apart, come to find out it needed it a break job and tire pressure sensors. You would think this would've been done before they put the car out for sale Sterling Mcall Acura kept the car for 5 days to service the car without even offering a loaner car for the inconvience Nick the used car Manager is full of BS! He never return any of my calls when finally I did get him on the phone he never had a solid answer as to why the car was being delayed, delayed, delayed. Absolutley horrible Customer Service !! .. Finally I get the car back to find out it was now leaking break fluid and the car front bumper was not put on correctly !!!. I called them back and asked what can be done about the leak and Nick told me it was not his concern and that it was up to me to fix it because a used car is just that a used car (NOT THEIR PROBLEM) and that he could not do anything for me. I told Nick "you guys have had the car longer than I have owned it" !! His answer was that I need it to use my extended warranty. I had not even had the car a full week before repair after reapir was needed !!!!! Once you buy from these people they will not help you anymore so please watch out for Sterling McCall Acura safe yourself the headache !!!