J

John Magee
Review of Rum Boogie

3 years ago

Atmosphere A+...music (Pam & Terry follow by Prest...

Atmosphere A+...music (Pam & Terry follow by Preston Shannon's band) A+++ just outstanding. Now for our service... F....the worst I have ever experienced. 2 waitresses covering at least 20 tables??? Are you kidding me? My wife and I ordered drinks and they came promptly. Our glasses were empty for about 10 minutes when our waitress came and we ordered another round. 30 minutes later she came back to asked if we needed anything.....I say yes, those drinks that we ordered a half hour ago. After those came she completely disappeared for at least 40 minutes. This left 1 poor waitress on the floor by herself for all this time. Many customers left angrily and several were complaining to the manager about the service. I feel like several people left without paying their tab and no one noticed. At first I was wanting to blame the waitress but the more I think about it I would blame the manager or cheap owner for only having half the number of employees as needed. Shame on you both!!! I believe when our waitress disappeared she was in the restroom having a meltdown from the insane number of tables she was trying to cover. I can see an episode of "bar rescue" in your future. I don't know how much longer the high quality of entertainment will continue to play here with such disfunctional management.

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