Breanna McMillen Review of driversselect
A month after buying my car, I now understand why ...
A month after buying my car, I now understand why the dealership was so insistent that I write a review immediately. Every aspect of dealing with this dealership after the purchase of my car has been completely awful. The customer service dept has an incredibly high lack of communication and will completely give you the run around. I called every day and emailed several times and had little to no response. I've wasted 2 weeks unable to drive my new car and trying to get a car fixed that they sold me with issues, which they feel isn't their issue now that they have my money. The rotors are completely rusted over and brake pads have no padding, the car is jumping when hitting the brakes, not stopping properly, and isn't safe for me to drive. There's no way that "normal wear and tear" could have caused this in 2-3 wks, but b/c it "passed their inspection" they have no desire to help me. I was told to take it to a dealership and submit the paperwork to them and they would take care of it. So I did. Then I was told if I would bring the car back to them, then they could repair it. Once I agreed I could, suddenly they couldn't do that either. Excuse after excuse after excuse. 2 opinions from dealerships other than them and an obvious issue, but since they have my money I'm not their problem. I will never ever return and will tell all my family and friends to run as fast and far away as they can from these scam artist. It's dealerships like this that give other places a bad name.

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