Sean Malloy

Review of Sheraton Riverside Hotel

Dismissive front desk staff. They overbooked and w...

Dismissive front desk staff. They overbooked and we were apparently not getting a room. However, rather than find us a room somewhere they gave us corporate number and told us it was our problem. While still on the phone the front desk staff actively ignored us and took their time for smoke breaks and their own comforts. Ended up at another hotel almost 2.5 hours away.