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Review of Luisa Graff Jewelers

Last October I walked into Luisa Graff for the fir...

Last October I walked into Luisa Graff for the first time with my brother to buy his girlfriend now wife her engagement ring. We had a good experience and the I was sent in to buy her wedding ring the end of February... nothing but good service.

So after that I had told my husband I wanted to update my ring for our big anniversary. He said let's go to the place you took David. We were greeted by Kat as we walked in. She was so perfect for us. Her demeanor and spirit were everything that we needed to make the decision to go with LG. She helped me get exactly what I wanted. She went through every single case, then we decided project work was best. We designed my ring. It's perfect.

Along the way we met Amy. Amy and Kat work so well together and almost feed each other with inspiration. Let me tell you, I come in with all sorts of ideas and things I want to do and they completely run with all my ideas and make them perfect. We took my past wedding rings and engagement rings and designs a pendant with them. They get teary with me when I talk about how special those diamonds are to me. I truly feel like they understand me and have made us feel like family.

I can't forget about Clover, she's so kind and helpful. I love talking with her. Her sweet personality is going to take her far in life.

I tend to go get my ring cleaned and all my other jewels that I have bought lately a couple times monthly, they know all of my children's names and are amazing with them. Our daughter just had a birthday and we went in and Kat's patience is impeccable, she helped Ainsley pick out little trinkets. It's so special to see your family treated so well going into a fine jewelry store.

We have seven more projects they are working on for us. I can't wait to see the craftsmanship of the jewelers, thus far they have been stellar!

One more thing to add, I had the pleasure to meet Andrew Graff the last time I was in. Being a veteran I tend to bond with other veterans quickly, Andrew was no different, his ideas and inspirations on doing more to help others is enduring and solidified that giving Luisa Graff our business was truly the best decision we have made. They have definitely gained and earned our loyalty.

The insurance policy and policy to keep your purchases looking brand new is by far the best I ve ever seen.