Jerry C Review of Lithia Toyota of Abilene
I recently purchased a 2013 Hybrid Toyota Camry. ...
I recently purchased a 2013 Hybrid Toyota Camry. This was my first experience with the Lithia Toyota Dealership in Abilene. I was searching for a new vehicle and had a Camry in mind, but had not made up my mind for sure when I called and asked for a very patient sales representative. The receptionist transferred me to Ken Geeslin and the following day we spent about 6 to 7 hours looking at Camrys. Ken is an excellent sales rep - no pressure to make a decision. Rather, he answered the questions I had (and I had many) and on one occasion called over someone else who knew a bit more than he did to take a few. I want to commend Ken as a sales representative. I have had experiences in the past (not with Lithia Toyota) with sales reps who use high pressure tactics which sour me altogether. Ken was just the opposite. He answered my questions and asked me some to help us focus on what might be the best decision for me. When we got to the numbers and negotiating, he never lost patience with me. He made a number of trips back and forth to management trying to get me the best deal possible as I had to see the best final numbers to finally make a decision. It was a very busy day for us with neither of us stopping for a proper lunch instead we snacked on complimentary chips and granola bars as we continued to do business. At the end of the day I was able to make my decision and purchase which would not have happened had it not been for Ken's patience and help. I am looking forward to enjoying my 2013 Hybrid Camry and hope my long-term experience with Lithia Toyota of Abilene will be a good one. We are off to a very good start!
If you are looking for a vehicle and want a recommendation for a patient sales representative who will stay with you for as long as it takes you to make your decision, please ask for Ken Geeslin!
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