My husband and I have been coming to the lodge for...

My husband and I have been coming to the lodge for many years. The eagle throwback package is a good value. The food is really good and we always have great service.
Last year we were very dissapointed in our stay (I did tell them at the desk and also sent an email with no reply) so I was reluctant to book again this year but my husband insisted we should give another try. We were disappointed yet again. The room was musty, the bathroom appeared to not have been swept and the shower curtain was very smelly. The pool area was open on arrival but the next day was shut down. The hot tub wasn't even usable last year when we stayed at the lodge.This is one of the main reasons we come so it was very disappointing. The hot tub definitely needs to be worked on. The new liner was an improvement however it is pulling up and needs repaired. We left a survey and told the desk at checkout that we were dissapointed. The desk person did apologize, but I wish they had offered some sort of compensation since this is the second time it happened. I even asked at the time of reservation if it was working and explained last years problem. While visiting with other guests, many had the same past experiences. Not sure about a return visit next year.