The customer service with Henderson Webb has been ...

The customer service with Henderson Webb has been the worst I've ever experienced from an apartment company for these reasons:
1) My air conditioning has been broken for the past 4 months. After SEVERAL calls and maintenance requests I still am without air and have to use a personal fan to cool my unit.
2) They require a 60 day notice to cancel rental agreements, but don't send out their letters telling their residents of this until it's past the deadline and they've already locked you into a new lease without the renters consent.
3) I had to replace my refrigerator because it broke a year into me living in the unit. When maintenance replaced the fridge, they left multiple stains on my carpet that I'm still waiting to be cleaned. My refrigerator was replaced 4 months ago, and still no carpet cleaning.
4) The toilet breaks every 2 months.

The ONLY benefit to living here is the price for the location. However, you'll be better off renting from a different company in the area. Do not waste your money with Henderson Webb.