Took my truck in two weeks ago for a check engine ...

Took my truck in two weeks ago for a check engine light being on. Found out I need some major engine repairs on a 2013 Ram with under 100k miles. Was told the repairs will be covered by the warranty forever that came with vehicle when I purchased it from this dealership. This all sounds good until I'm informed they can not buy parts currently because they are being sold, they have no idea when they will be able to purchase parts and they do not have a loaner vehicle for me to drive while my truck just sits. I took three hours but I finally got then to pay for a rental car.

So it's been at Heggs for two weeks. I have yet to receive any communication from them, not even a courtesy call letting me know what's going on. I have called in numerous times waited while the phone rang for 10 minutes only to be sent to someones voicemail and no one has called me back.

I would stay far away from this place. They clearly dont care about customers or their reputation.