Abichael van Rood

Review of SLS Wonen (Stichting Leidse St...

Terrible. We have no hot water since Saturday and ...

Terrible. We have no hot water since Saturday and their "24 hour line" for non urgent repairs is open from 8:30 am to 12 noon on weekdays. None of the other phone numbers picks up, not even those for calamities (!) Their link to submit a complaint on their website will send you to the page to change your password (?!). Introducing your own tenant they are totally inconspicuous if for some reason you (also due to their own mistakes in communication) 1 day about the deadline. I also had to have my key unlocked three times because he did not do it again and again. The construction of the room ensures that the high sleeper becomes unbearably hot in the summer with no air conditioning to cool down. Not very chill DUWO.