stayed for 3 months while they were in the middle ...

stayed for 3 months while they were in the middle of renovating...
+ free storage room (lockers in rooms are too small)
+ aircon - when its on
+ WIFI - when you can get it
+ Bar, game tables, big screen in the hanger on Fri/Sat nights
+ Bar in reception on weekdays
+ free sausage sizzle on friday nights
+ 2x TV rooms (one with couches)
+1 study/common room with tables
+ laundry with washer/dryers, big sinks for hand-washing and sunny clothes line.
+ rubbish bins in rooms are emptied once a day, mid morning.
+ dorms are vacuumed once a week.
+ bedbug covers on beds
+ mozzie screens on dorm windows.
+ perfect location if you want quick, easy access to the city and transport
+ cheap
+ free breakfast (white bread, jams, cereal and longlife milk)
+ friendly atmosphere with other travellers if you make the effort.
-LOVED the old hanger ten yrs ago when I first stayed. It doesn't have the same atmosphere.
- only a couple of helpful staff which do make it worthwhile, the others are either lacking a helpful attitude, care not about your stay or are straight up rude and dismissive!
- complaints aren't taken seriously and/or actioned. Definitely not 'the customer is always right' approach towards a paying guest which i witnessed multiple times.
- showers are in need of reno - mouldy tiles, barely working shower head, also there are no shower mats so its very hazardous when wet. The taps on the sinks spray water at you and there is only an old hand dryer with no paper towels.
- showers/toilets only cleaned once a day.
- central aircon but not at set times and/or based on outside temperature ie. over 30 degrees. At the mercy of who ever is on reception.
- the entire front of outdoor area is for smokers and is often filthy.
- they don't recycle which is poor form.
- long term residents should all share the one dorm, they are too weird for other travellers to have to put up with.
- breakfast utensils for condiments should be provided.
- there is no aircon in the kitchen and it's on the 3rd story so food spoils unless kept in the fridge. Food from peoples shelves and the fridge is pilfered on the regular. Any utensils, cups, bowls etc left laying around will also go missing (you have to pay a deposit for cooking equipment).
- intermittent WIFI unless you are close to reception or one of the modems in the hallways.
- computers for paid internet (slow). Your best to go to the library across the road - free when you join up.
- no refunds or credit on weekly payments if you leave early
- construction site across the road at the museum with work starting every morning approx. 7am (until 2020).
- pay to park out on the street or behind the building. They tow on the regular.
- metal bunk beds are squeaky af
- not easy to access all levels and common areas which makes it hard to socialise and/or find anyone unless you can hear them or see them out from from upstairs
- lots of street noise thu-sun due to onsite bar and the area being close to nightclubs and Northbridge.
- $20 key deposit
- staff have been known to come in to your dorm without knocking and with no explanation which is uncool.
- No BYO (due the onsite bar)