Mary Getschmann

Review of ALLY FINANCIALS – DETROIT, MI

I'm really surprised by the low review ratings! I'...

I'm really surprised by the low review ratings! I've had nothing but good experiences with Ally. They offer simple, hassle-free banking and have exceeded my expectations.

I mainly use Ally's online savings account feature, which has an excellent APY that increases pretty frequently. I have set amounts transferred each week from my checking account into a few different savings accounts and although the transactions do take a day or two to be finalized, they've always come through without a hitch.

I can't speak about their loans, credit cards or investment options; but I'd recommend Ally for anyone who's looking for a way to simplify their banking and meet their savings goals.

Customer Service is available 24/7 over the phone, and I've always been able to reach an actual human within minutes when I call.

The only reason I've ever had to call Customer Service was to open additional savings accounts, never because of a problem. But the reps have always been friendly and informed. Oh, and for mobile users or people who prefer to handle things online rather than over the phone, their app is excellent.

I recommend Ally to anyone who asks!