Ben Smith

Review of Blue Care Network

This company took $550 from my bank account withou...

This company took $550 from my bank account without prior authorization and it has been several weeks and several hours on the phone trying to get it back. They sent me a grievance packet. I am yet to receive the money back. I try to live with empathy but a company that treats its customers this way should do more to make up for their mistakes than taking their sweet time refunding the money they took and admitted they were at fault. What happens to you if you don't pay your bills on time? There are always consequences. But what happens if a company mistakenly mishandles private information (bank information). A shrug of the shoulders.