Leo Review of JW Marriott Hotel Jakarta and ...
After a long international flight it was a delight...
After a long international flight it was a delight to be greeted professionally and friendly with a quick and seamless check-in. Precisely 30 minutes later our wonderful housekeeping team came to our room to check that we were comfortable.
I loved the electronic notification Please make my room up however on several occasions forgot to set it. But I was thoroughly impressed when I asked their shuttle bus driver (in English) to pass a request to the housekeeping team to make my room up , it was fulfilled correctly and punctually. On another day during my breakfast I passed a similar request to the buffet team for the housekeeping team which was also fulfilled properly. This reflects the great communication between the hotel's operations.
May I suggest to place a control for the Do not disturb next to the front door as that would make it easier to set when exciting the room.
A big thank you to all the teams (which include the bellboys, buffet and housekeeping) who all provided an impeccable service and exceeded my expectation. I would not hesitate to stay again.
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