David R. Review of Hilton Hotel and Suites Niagar...
Room was clean, view was nice. That's about it. I ...
Room was clean, view was nice. That's about it. I booked my room a couple days prior only to find out that I paid almost 3x the price advertised on Groupon without any of the perks. There was a giant lineup at check-in, very poor and long process. The tv in our room was barely working, wifi was spotty at times (but it was a very windy day so maybe not the hotels fault). Vending machine ate all my change and didn't dispense any water, the person over the phone was not helpful and told me to go to the front desk to get a refund - didn't offer any alternatives. No toothpaste, no showercaps, room had very visible water damage all over the ceiling. Pretty bad experience overall. None of the front desk staff was wearing masks (behind a plexiglass) which was very odd in these times of covid...
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