Basil Hamad Review of Burj Rafal Hotel Kempinski
Unfortunately, I booked this hotel 21 days at the ...
Unfortunately, I booked this hotel 21 days at the beginning of my arrival in Riyadh
I had to go out after 17 days
First, the employees are very bad, neither the style of dealing, nor the training, nor the respect for people
The first time I arrived I was asking for a room with two beds. The staff didn't know what room and I sat around with them and went around the rooms for a long time because we got alone
She was not clean, asked to be cleaned, to have the bags taken over, and went out to work
For those who came back, it was too late, and unfortunately the room has not been cleaned
The second problem I got was with the reception supervisor and he kicked me out of the hotel on the grounds. I live in his house for those who have a problem with him and I asked the hotel manager or the money is returned to the value of the reservation Jaboli, the second day an Indian person sat down and refused to return any amount to me. I am satisfied with the apology
To my concern and their bad behavior, I got out of the hotel and left
To the secretariat, I would not advise anyone to go to this place. He would never have to deal with more bad employees.
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