Our credit card machine won't print. It is showin...

Our credit card machine won't print. It is showing a print error. After spending 2 hours on the phone and being disconnected once, they decided we need a new machine. I am on my 3rd day of waiting for the new credit card machine to arrive. I find this to be a little ridiculous as it is effecting our business income. The sad thing is this happened to us last year around the same time and it took them a week to get us new machines. We will be switching to a new processor at the beginning of the year.