Jax

Review of Hyatt Place & Cortona Inn & Su...

Was poorly treated by staff upon arrival, felt loo...

Was poorly treated by staff upon arrival, felt looked down on like they were better than us. Once home, I found there had been several unauthorized transaction on my bank card, at least one transaction everyday I was there, some days two charges. They claimed it was a day end error ...that occurred every day...more than once...in varying amounts. It took over a week and several hours of phone calls, & only when my bank started a fraud investigation did I get my money back. It was around $1200. Unhappy customer here.