Brook Braithwaite

Review of Freelancer

Second time I have had trouble with these scammers...

Second time I have had trouble with these scammers. Definitely the last time. Created a contest for video editing, Some freelancers asked me to guarantee the contest. I did. None of them entered. In fact the only entry was from a guy who submitted his own logo and that was it. Contest ended but as there were no entries the only option was to repost. Thus more money. I did not want to repost and pay more money. The contest was deleted. But freelancer refused to refund me. Freelancer are quite happy to have me without the work and also without my money. Because they will disperse my money to a guy for uploading his own logo!! It would be different if the guy uploaded an entry that followed the brief a little. But this was completely ignored. Why should he get my money for completely ignoring the brief? Simply because he was the only contestant he gets the money? Freelancer customer service reps (Kathie Hartford, Gary) are equally unhelpful and even rude. They could not care less about the customer. Stay away from these scammers! DO NOT USE.