Over all, service was without problems for 2 years...

Over all, service was without problems for 2 years. Then there was an error with my billing; my service stopped working and the techs sent couldn't fix it. I kept getting bills about 3 or 4 months after reporting my service stopped... I was pretty bummed. I finally got a bill of $00.00 due. I like supporting local, but something went wrong with my internet connection (probably building wiring), so I had to switch. I see a lot of complaints here, I was one of them! But they made it right, and I really appreciate it. Aloha aloha...